Bubbles Travel Co.
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Bubbles Travel Co. / Your account

Delete your account.
Whenever you like.

You can delete your Bubbles travel app account yourself in a minute, or ask our team to do it for you.

Effective & last updated:

01. Delete in the app

  1. Open the Bubbles app and sign in.
  2. Go to Profile → Settings → Delete account.
  3. Read what will be removed, enter your password to confirm it’s you, and tap Delete my account.

Deletion happens straight away. You’re signed out on every device and your email address is released, so you can sign up again with it later if you want to. This can’t be undone.

No app? No problem

02. Ask us to delete it

If you can’t sign in or no longer have the app, message us on WhatsApp or call 059 444 8963. Tell us the email address on your account. We’ll confirm it’s really you before deleting anything, then let you know when it’s done.

Request deletion on WhatsApp

Opens WhatsApp with a message for you to finish and send. Opening the link alone doesn’t submit a request.

03. What gets deleted

  • Your name, email address, password and sign-in sessions.
  • Trips you planned, trip requests and visa applications.
  • Passport details and documents you uploaded, including the stored files.
  • Notifications, notification preferences and the devices registered for push alerts.
  • Any trip spots you were holding but hadn’t paid for. Those holds are released.

Deleting the app or signing out doesn’t delete your account. Use one of the options above.

04. What we have to keep

Some records have to stay for accounting, tax, fraud-prevention and dispute reasons. These are records of confirmed bookings and the payments made for them. We keep them with your name and email removed, so they no longer identify you. We use them only for those purposes and keep them only as long as the law requires.

Independent travel suppliers, such as airlines, hotels or visa authorities, may keep information you gave them under their own rules.

05. Bookings & payments

Deleting your account doesn’t cancel a trip you’ve already confirmed and doesn’t refund a payment. If you have an upcoming trip, contact us first so we can sort out the booking before you delete your account.